Do you know who your stakeholders are at this point, even the “unofficial” ones, are there any new ones?
Do you know where your stakeholders are standing right now?
Why is this important when it comes to change management ?
If you don’t know the answers to these questions and a few others, you may end up not succeeding with your change initiative altogether. Because at the heart of any change initiative, are the people around you, and the people you need to have on your side, to make this change happen and be a success.
It’s all about how you will get your change adopted, once your new solution is designed.
Making sure your change initiative is understood
The message supporting your change initiative must continuously feed your stakeholders with the reasons why this change is being introduced, and how exactly the new solution will improve processes or client relations for example. Or for some it will be about getting them to understand what is exactly in it for them, individually.
Some keys to effective Change Management
It is often easy to walk ahead, just a little bit too confidently or a little too fast, following the structured steps you designed for the implementation of your new project, forgetting if it involves change, and therefore stakeholders, that there are some important stops to make along the path:
- You need to listen to one and the other, to all of them…
- You will need to measure, analyse, adapt the pace, the angle…
- And you need to communicate often…
Or you may lose track of your stakeholders along the way, which would amount to managing your change process through thick fog and probably failing to implement your new solution successfully.
I am passionate about change and have just finished a great course on Change Management at IMD. If you are equally keen on how to manage change, or simply want to exchange with me on the subject, please contact me at Claire.Larner@finders.ch. I would be happy to share some recent experience with you about how Finders has helped our clients manage their Change initiatives and how we might help you!